If our product fails to meet your specifications, you may return it to us for full credit upon issuance of a return authorization. All other returns must also receive prior return authorization and will be subject to market conditions for determination of credit. Customer will be responsible for all freight charges, to and from, as well as restocking fees up to 25%.
If product is deemed overstock, purchaser will be responsible for freight charges back to Vyse Gelatin Company. All authorized product returns need to contain a tamper evident seal.
For complete and signed copy of the statement, please contact Vyse Gelatin Company directly.